These conditions apply to all tours&workshops provided by The Atlas Traveller Ltd.;

Booking and Payment

To make a booking you must provide us with a non-refundable € 90 standard deposit per person per tour. This will constitute acceptance by you of these booking conditions.

Period before departure within which written notification is received

Step 1)Online request form                                                  ---> Reservation  list Step 2)Deposit                                                                     ---> Pre-Booking list Step 3)Half payment of the tour                                            ---> Booking list

We will invoice you for the balance of the cost, which must be paid not later than 36 days prior to departure. Bookings made less than 36 days prior to departure must be paid for in full at the time of booking. The booking is not accepted and no contract exists between us until the date shown on the confirmation issued by the Company. Notification of cancellation must be made to the Company in writing.
Step 1)Pre-booking list:After you send the the online request form,we will put you to the reservation list of the specific tour or workshop you wish to join.
You will be notified by us as early as possible either if it is fully booked or there are not enough clients to run the tour or workshop.
In case of the tour is fully booked you may choose to look for another tour.
If there is not enough clients to run the tour,you may choose to wait or look for another tour avaliabale with consulting our expert travel assistants.
Step 2)You will be notified to provide us the deposit of 90€ per person per tour.And you will be in the pre-booking list of the tour.
Step 3)You should top up your payment with covering %50 of the tour price in total including deposit you provided, at least 28 days before the tour started.And you will be in the booking list of the tour.

You will make rest of the payment(%50) On Day 1 to your tour leader in Euros.The discounts you have will be lessen from that on arrival payment.

Discounts

Early booking(%5)-
If you make your booking 120 days earlier than the tour date.You will receive %5 percent discount over the price of the tour

Group booking(%10)-
If you make your booking as 6 travellers including you at the same time for the same tour or workshop,you will get %10 discount per person over the price of the tour.

Loyalty booking(%5)
If you traveled with us before in any destination.You will get %5 extra discount on top of the other discounts.
The discounts can not be combined each other except the loyalty discount.

Payment methods

There are 3 ways of payment:

1)Money transfer to our trust accounts:
Fortis Bank
Euro-IBAN:TR890007100013301210052EUR
Payments should be made excluding transferring fees.
2)Mail order:
a)Fill in the form and e-mail to us or print out the mail  form,fill in and send the details to our fax no.The amount you should pay will be charged from your credit/debit card.
Fax no:+90 212 520 65 19
Tel no:+90 212 520 65 20
3)Pay pall system
Make your payment to our pay pall account.

Cancellations

If you cancel your booking more than 36 days before departure we will not refund your deposit, but you may if you wish transfer your deposit to another holiday in our current programme (provided you are not already booked on it) on payment of a transfer fee of  € 30 subject to your notifying us in writing within two weeks of your cancellation, telling us which holiday you wish to transfer to and paying the transfer fee. If the holiday you transfer to is more expensive than the one you originally booked, an additional deposit may be required. If you subsequently cancel the holiday to which you have transferred, we will retain your full original deposit and transfer fee.
If you cancel your booking within 36 days the following cancellation charges will be made.

Period before departure within which written notification is received	Cancellation charges shown as a percentage of the holiday price
36 days or more 35 - 28 days 27 - 14 days 13 or less	Forfeit of deposit 50% of total cost 75% of total cost 100% of total cost

These dates refer to our receiving written notification of your cancellation and cancellation charges will be applied as shown above, calculated from the day written notification is received by the Company. It is your responsibility to ensure that notification is received by us. Verbal notification of an intention to cancel is not sufficient.
If you do not pay the balance of your holiday cost within 4 weeks of departure your booking will be terminated and you will lose your deposit.

Transferring a Booking

If you are prevented from travelling on the tour by genuine circumstances, for example (without restriction) because of the death, injury or serious illness of the passenger, close relative or friend, redundancy or jury service, you may transfer your booking to another person provided they meet all the requirements relating to that holiday. You must provide proof of why you are unable to travel at the time you transfer your booking. A transfer fee of €50 is payable,if the transfer is less than four weeks before departure
Other changes you require to the original booking must be confirmed in writing by the person who made the original booking and must be accompanied by an administration fee of  E40 per booking in addition to the cost of any extra services required. The only exception to this is accommodation and other extra services, which may be added up to one calendar month before departure without charge. Within one calendar month, these can be added on payment of the administration fee of E40. Whilst every reasonable effort will be made to accommodate changes and additional requests their availability cannot be guaranteed.

If We Cancel or Change Your Holiday

We will let you know as soon as we can if, through no fault of your own, we are forced to significantly alter or cancel your holiday. A 'significant change' for example is a change of more than 24 hours (12 hours for holidays of 10 days' duration or less) in departure or return timings or other such change to itinerary and services that would reasonably be considered significant. In these circumstances you can choose one of the following options.

• Cancel your holiday and receive a full refund
• Accept a substitute holiday if we are able to offer you one. If the substitute holiday is of lesser value, we will refund you the difference.

If appropriate we will also compensate you for the inconvenience unless the alteration or cancellation is because there are insufficient numbers to run the holiday or if the alteration or cancellation has come about because of unavoidable, unusual and unforeseeable circumstances beyond our control or the control of our suppliers resulting in events that could not have been avoided even if all reasonable care had been taken ('Force Majeure'). Force Majeure includes (but is not limited to) war or threat of war, riot, civil strife, industrial dispute, unavoidable technical problems with transport, closure or congestion of airports, terrorist activity, natural or nuclear disaster, fire and adverse weather conditions.
Unless otherwise stated, all group tours are guaranteed to operate once a minimum number of 6 participants (or otherwise specified in the inclusions panels) is booked.
If we cancel your holiday, insurance premiums paid to us will be refunded, except in the case of annual insurance which has already covered a risk. We shall not be liable to you for any incidental expenses incurred by you as a result of any arrangements that you may have made, if you have made those arrangements before we have sent you final confirmation of your itinerary and previously advised you against incurring such expenses.

Surcharges

Before booking and not less than 30 days prior to departure (or for whatever period may from time to time be dictated by the Government) the prices featured may change. We reserve the right to impose surcharges once you have booked but no surcharges will be imposed within 30 days of departure (or within whatever period the Government may from time to time deem) and any downward revision in the price will be refunded to you. Surcharges will only be imposed for variations in: a) transport costs, including the cost of fuel. b) dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airports; or c) the exchange rates applied to the booking. Price increases and surcharges will be calculated according to the full extra cost compared to the costs which obtained when the brochures were produced and exchange rates of/or which obtained on the following dates (see chart below). In any event we shall absorb the first 2% of any such surcharge (or whatever percentage the Government may from time to time dictate). Any increase to the price which exceeds 10% of the total holiday cost will entitle you to the options outlined above in the section 'If We Cancel or Change Your Holiday', providing you let us know as soon as reasonably possible.

Final Travel Documents

When you book online all emails are considered as receipts or confirmation of a service booked/paid for. We will despatch your final travel documents, incl. tour voucher(s), extra accommodation voucher(s), insurance policy (if applic) 30 days prior to your departure. Please ensure that we have the correct address to which your final documents will be sent. If not, let us know immediately.

Trip Dossiers

A general indication is provided in our brochures and website of the itinerary for each holiday, the type of accommodation used, what is included in the price, passport, visa requirements, and health formalities. Changes in all of these items may be made at any time and we will notify you of any changes that we become aware of as soon as we are reasonably able to do so. For some holidays we publish detailed Trip Dossiers which contain the up-to-date definitive information about the holiday, and which will be sent on request or can be downloaded from our website.
The information and conditions relating to your holiday (and extensions/options where applicable) contained in the Trip Dossiers will be deemed to be part of the contract, and you should therefore read them carefully. Should there be a discrepancy between the information in the brochure and the Trip Dossier, the information in the Trip Dossier supersedes that in the brochure and will be considered the most up-to-date and accurate.
Any information or advice provided by the Company on matters such as permits, visas, vaccinations, climate, clothing, baggage, special equipment, etc. is given in good faith but without liability on the part of the Company. It is your responsibility to ensure you have all the necessary travel documentation required for the holiday.

Adventure Holidays

Your booking is accepted on the understanding that you realise the hazards involved in this kind of holiday, including injury, disease, loss or damage to property, inconvenience and discomfort. The whole philosophy of this type of travel is one which allows alternatives and a substantial degree of on-trip flexibility. The outline itineraries given for each holiday must therefore be taken as an indication of what each group should accomplish, and not as a contractual obligation on the part of the Company. Changes in itinerary may be caused by local political conditions, flight cancellations, mechanical breakdown, weather, border restrictions, sickness, or other unforeseeable circumstances. Pro rata refunds will be given for services not utilised. It is a fundamental condition of joining any Company holiday that you accept this flexibility, and acknowledge that delays and alterations and their results, such as inconvenience, discomfort, or disappointment, are possible. We will always endeavour to provide suitable alternative arrangements. If it is impossible to make alternative arrangements or if a passenger is unable, or does not choose for good reason, to complete an itinerary outlined for a holiday, the Company is not liable to supply alternative itineraries, excursions, accommodations, services or staff for the period when the client is not present with the group, but in these circumstances we will arrange transport back to your point of departure if you wish.

Age, Fitness and Participation

All Clients are expected to satisfy themselves prior to booking that they are fit and able to complete the itinerary of their chosen holiday as described in this brochure. The Company reserves the right to decline a booking at their reasonable discretion. The Company reserves the right to decline a booking at their reasonable discretion.

Authority of the Leader

On an adventurous holiday it is necessary that you abide by the authority of the leader, who represents the company. If you commit any illegal act when on the holiday or if in the reasonable opinion of the leader your behaviour is causing or likely to cause danger, distress or annoyance to others we may terminate your travel arrangements without any liability on our part. If you are affected by any condition, medical or otherwise, that might affect your or other people's enjoyment of the holiday, you must advise us of this at the time of booking.

Insurance

You must be covered by insurance, which must include adequate cover for baggage, medical expenses and the cost of repatriation should you become too ill to continue, including helicopter rescue and air ambulance. If you join the holiday without adequate insurance you may not be allowed to continue on the holiday, with no right of refund. We have an insurance scheme specifically designed for this kind of travel, and we strongly recommend you to use it. Any claims concerning matters for which you are insured must be directed to your insurers.

Complaints

If you have any complaint about the holiday, you must make it known at the earliest opportunity to the leader and/or our local representative, who will normally be able to take appropriate action. If you are not satisfied with their response and you feel your enjoyment of the holiday is likely to be significantly affected, you should notify our head office in the UK and we will do our best to resolve the problem. If at the end of the holiday, you feel your complaint has not been properly dealt with, we shall try and agree a settlement with you, but you must first notify us of your complaint in writing within 35 days of your scheduled date of return.
We are responsible to you for the proper performance of our obligations under the contract irrespective of whether those obligations are provided directly by us, or by third party service providers engaged by us acting within the proper course of their employment. We are liable to you for any damage caused to you by our failure to perform the contract or by our improper performance of the contract, unless that failure is:

• attributable to you
• attributable to a third party unconnected with the provision of the services and are unforeseeable or unavoidable
• due to unusual and unforeseeable circumstances beyond our control and could not have been avoided even if all due care had been taken
• due to an event which even with all due care we could not foresee or forestall.

In any event, you are strongly advised to insure yourself against any possible risk that may occur and in particular to ensure that you have sufficient insurance in respect of dependent relatives. You are required to carry proof of insurance with you and produce it if reasonably requested by company employees or suppliers.

Data Protection Policy

To ensure that your holiday runs smoothly, we (and your travel agent, if you use one) need to use information such as your name and address, special needs, dietary requirements, etc. We will apply appropriate security measures to protect this data. However, we must pass it to suppliers of your travel arrangements, including airlines, hotels and transport companies. We may also supply it to security or credit checking companies, and to public authorities such as customs and immigration. If you holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strict as in the UK. We will only pass data, including sensitive information regarding disabilities or dietary and religious requirements, to people responsible for your travel arrangements. If we cannot pass this information to the relevant suppliers, in the EEA or elsewhere, we cannot provide your booking. When you make this booking, you consent to this information being passed to the relevant people. Information held by your travel agent is subject to that company's own data protection policy. We can supply a copy of your information held by us; there is a small charge for providing this.

General Terms

Any likeness or image of you secured or taken on any of our holidays may be used by the company without charge in all media (whether now existing or in the future invented) for bona fide promotional or marketing purposes, including without limitation promotional materials of any kind, such as brochures, slides, video shows and the internet.
The booking conditions may only be waived or amended by written mutual consent signed by a Director of the Company. When you complete the booking form you agree to accept all these conditions, and when we accept your booking we agree to carry out our obligations to you as defined in the information provided to you.
This agreement shall be governed by and construed in accordance with English law and each party agrees to submit to the exclusive jurisdiction of the English courts as regards any claim or matter arising under this agreement.